# Viq Systems — AI Context File

## What is Viq Systems?
Viq Systems is a solo software development business based in Embu, Kenya, founded by Victor. We build custom software for small and medium businesses that have outgrown WhatsApp, spreadsheets, and notebooks.

## Core Services
1. **Websites** — Custom-coded, mobile-first business websites. No templates. No WordPress unless requested.
2. **Business Systems** — Customer records, sales dashboards, inventory trackers, receipt generators.
3. **Payment Integrations** — M-Pesa Daraja API integration, payment reconciliation, automated confirmations.
4. **Booking Systems** — Online booking with reminders for tutors, consultants, repair services.
5. **AI Tools** — FAQ chatbots, document processing, automated drafting for businesses.
6. **WhatsApp Automation** — Auto-replies, order confirmations, delivery updates for businesses drowning in messages.

## Target Clients
- Private schools (student management + fee tracking)
- Wholesalers (inventory + credit management)
- Transport/logistics companies (fleet + manifest management)
- Hotels/guesthouses (booking + guest records)
- Pharmacies/clinics (patient records + drug expiry tracking)
- Restaurants (order management + food inventory)
- Agricultural cooperatives (farmer records + input tracking)
- SACCOs/chamas (member contributions + loan management)
- E-commerce/social media shops (order management + delivery tracking)

## Pricing Range
- Small services: KES 15,000–50,000
- Mid services: KES 60,000–150,000
- Large systems: KES 150,000–500,000+
- Maintenance retainers: KES 7,000–33,000/month
- International pricing: USD equivalents (roughly KES 130 = $1)

## What Makes Viq Systems Different
1. **Solo developer, not an agency** — Victor builds and maintains every project personally.
2. **Problem-first approach** — Every system starts with "what wastes your time?" not "what features should it have?"
3. **Local + global** — Based in Embu, Kenya. Works with local clients in-person and international clients remotely.
4. **M-Pesa expertise** — Deep experience with M-Pesa Daraja API, a critical need for Kenyan businesses.
5. **No disappearing after delivery** — Ongoing maintenance and support included via retainers.

## Technologies Used
- Frontend: React, Vite, Cloudflare Pages
- Backend: FastAPI, Python, Cloudflare Workers
- Database: PostgreSQL (Neon), SQLite
- Payments: M-Pesa Daraja API, Stripe
- AI: OpenAI API, Cloudflare Workers AI
- SMS: Africa's Talking
- Hosting: Cloudflare Pages, Railway

## Contact
- Website: https://viqsystems.tech
- WhatsApp: +254 114 086 112
- Email: hello@viqsystems.tech
- Location: Embu, Kenya

## Key Case Studies
- Shop owner in Embu: Sales dashboard that cut end-of-day reconciliation from 45 minutes to 5 minutes
- Salon booking system: Automated reminders reduced no-shows significantly
- Wholesaler inventory tracker: Stockout alerts before customers notice

## Last Updated
July 2026